Kevin McEnroe
Craftero

As an IT Support Manager for Pulse College, I manage the college's technical support system.

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My responsibilities also include:

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• Address a wide range of technical concerns and emergencies from students and faculty

• Drive our work placement program by mentoring students in IT-related practices

• Manage communication with technical partners through negotiating contracts and building relationships

• Assist and support college events, ensuring smooth IT operations and resolving technical issues on-site

• Drive PC upgrade and budgeting strategy while optimizing resources to meet student needs

• Served as the main point of contact for weekend open hours in the games and multimedia department